Keep enquiries moving. Spend less time on paperwork. I build systems that capture requests, prepare replies and organise information, with your team in control of the important decisions.
Based in Perth, Western Australia. Working with small businesses wherever they are.
FROM ENQUIRY TO A HEAD START
Watch the work move forward.
One email. The context, the missing details and the next steps, brought together.
d. YOUR WORKDAY, CONNECTEDIllustrative workflow · Fictional client
A returning event client requests a quote. The agent reads the email, identifies the client, retrieves their previous room preference, updates the enquiry record and flags unspecified equipment. It prepares an incomplete quote and a reply asking for the missing details. Your team checks availability, completes pricing and approves the response. Nothing is booked or sent automatically.
01 INCOMING
02 CLIENT CONTEXT
03 READY TO REVIEW
✉ Inbox New enquiry
AJ
Alex JonesNorthline Studio · Existing client
Our next team workshop
Hi, we’d like to book another workshop for Northline Studio.
This time it’s 18 November, 9am–4pm, for 28 people. Could we have the same room and layout as last time?
Please include lunch, with 4 vegetarian and 2 gluten-free meals, plus presentation equipment.
Could you send a quote by Friday?
Thanks, Alex
✓ Key details captured
28 guests
18 Nov · 9am–4pm
Quote by Friday
▤ Client record Match found
N
Northline Studio
Alex Jones · Returning client
FROM THE PREVIOUS BOOKINGGarden Room · U-shaped layoutLast workshop: 24 June↳ Preference added to this enquiry
Event18 Nov · 9am–4pm
Guests28 · Lunch included
Dietary4 vegetarian · 2 gluten-free
Quote dueFriday
!
Clarification neededWhich presentation equipment?
▧ Quote draft Not final
Northline Studio · 18 Nov
Garden Room · 1 dayPreference from previous bookingCheck availability
Your team takes it from here.Check availability · Complete the quote · Approve the reply
✓
01
A detailed enquiry arrives. Your agent picks it up.
An example of a tailored workflow. Connected tools and review steps depend on your business.
Built around your workflowConnected to your toolsHuman review where it matters
A PRACTICAL APPROACH
I'm Rudy, the person behind Davenwick. My background is in cabinet making, where understanding the job and getting the details right matter. I bring that same approach to business automation: look at how the work gets done, then build around it.
WHAT I CAN HELP WITH
Two places to start. Less work to repeat.
For teams spending too much time chasing enquiries, moving information between tools and repeating the same admin.
01
Enquiries, quotes & follow-up
An enquiry arrives. The details need recording, a reply needs preparing and a quote needs following up. I connect those steps so your team has a clear next action.
Capture requests in one place.
Prepare replies using your approved information.
Track quotes and flag follow-ups for the right person.
Example scope: An inbox-to-record workflow that prepares a reply for review and creates a follow-up reminder. Your team checks pricing and commitments.
02
Documents & data entry
The same details appear in emails, forms and PDFs, then someone types them into another system. I build workflows to extract, organise and prepare that information for review.
Read the fields your process actually needs.
Flag missing details and uncertain results.
Prepare records or drafts in your existing tools.
Example scope: A supplier invoice becomes a draft record, with discrepancies flagged for checking. A person approves the final entry or payment.
Have a different workflow in mind? Customer support, reception and team admin can be assessed around your setup.
FROM PAPERWORK TO A PREPARED RECORD
Less retyping. More checking what matters.
One invoice. The details extracted, the mismatch flagged, the entry prepared.
d. YOUR WORKDAY, CONNECTEDIllustrative workflow · Fictional supplier
An illustrative invoice from a fictional supplier is read and compared with an existing purchase order. The invoice lists 12 lamps, but the order lists 10. The workflow flags the difference, prepares a draft entry on hold and drafts a clarification email. Your team checks what was delivered and approves any final entry or payment. Nothing is posted, paid or sent automatically.
01 INCOMING
02 ORDER CHECK
03 READY TO REVIEW
✉ Documents PDF received
WS
Westhaven SuppliesInvoice INV-1048.pdf
Invoice INV-1048
Westhaven Supplies Invoice INV-1048
Issued 18 November Reference: PO-1042
Desk lamps12 × $45
Subtotal$540.00
GST$54.00
Total due$594.00
Payment due 2 December
Delivery quantity not confirmed
✓ Invoice fields extracted
✓ Invoice fields extracted
12 lamps · $540
18 Nov · Due 2 Dec
Total $594
▤ Supplier & order Order found
W
Westhaven Supplies
Known supplier · INV-1048
FROM YOUR PURCHASE ORDERPO-1042 · 10 desk lamps$45 each · $495 including GST↳ Original order compared with invoice
Invoice date18 Nov · Due 2 Dec
Invoiced quantity12 lamps at $45
Tax & totalGST $54 · Total $594
Order quantity10 lamps at $45
!
Quantity mismatchInvoice: 12 · Order: 10
▧ Draft entry Not final
INV-1048 · Awaiting approval
Westhaven SuppliesMatched to existing supplierLinked to PO-1042